We’re Always Looking for Good People to Join Our Team
Caring for our precious pups and mamas takes a ton of time, effort and people! We’re always keeping a lookout for really great people who can join our team, love what they do and feel the satisfaction that comes with saving the lives of these adorable and deserving animals.
Take a look at our current job openings below!
Front Desk Receptionist
Part Time or Full Time
Shifts:
Within the hours of 10:30am-8:30pm Monday-Friday, and 8:30am-8:30pm Saturday & Sunday
Position Summary:
Almost There Rescue is looking for an organized and charismatic individual who handles a chaotic environment well and excels in multitasking and who can effectively communicate with a diverse range of people, including staff, volunteers, adopters, and the public. The front desk receptionist will be responsible for answering calls, emails, and questions from the public, maintaining an organized environment, managing and assisting visitors, entering information into our shelter database, completing adoptions, selling merchandise, and keeping track of inventory. This person should be compassionate and detail-oriented. This position will require you to communicate with adopters during heightened emotional times and may require difficult conversations. The Front Desk Receptionist (FDR) is the first person visitors encounter at ATR, serving as the welcoming face of the organization!
Essential Duties and Responsibilities:
Administrative Tasks:
- Process intake paperwork for incoming dogs.
- Create adoption contracts.
- Process adoptions and register microchips.
- Manage and maintain the appointment calendar.
- Organize payments and inventory.
- Update and maintain all profiles in Animal Shelter Management
Customer Service:
- Greet every visitor warmly and professionally.
- Answer phone calls, emails, voicemails, and in-person inquiries.
- Provide information about adoption procedures, dog care, and other relevant topics.
- Navigate challenging situations such as handling returns, adopter concerns, and found dog inquiries with empathy, professionalism, and resourceful solutions.
Adoptions:
- Conduct adoption counseling sessions, asking insightful questions to match potential adopters with suitable dogs.
- Create a positive,welcoming, and informational adoption experience.
- Manage dogs of various sizes and temperaments during meet-and-greets.
- Provide post-adoption support and guidance to new pet owners.
Teamwork and Professional Development:
- Collaborate effectively with team members across different departments.
- Participate in regular team meetings and training sessions.
- Maintain a positive and supportive work environment.
Perform other duties as assigned to support the overall mission and operations of Almost There: A Mom + Pups Rescue.
Qualifications
- Strong organizational and time management skills.
- Proficient in technology, including email, scheduling systems, and data entry.
- Excellent communication and interpersonal skills, including proficiency in phone and text communication.
- Ability to multitask and prioritize tasks.
- Passion for animal welfare.
- Experience working with dogs or other animals, preferred but not required.
- Ability to lift up to 55 pounds.
Schedule:
- Flexible schedule, including weekends and evenings.
- Minimum commitment of 3 shifts per week.
- Minimum commitment of 1 shift being on a weekend (Saturday or Sunday).
Compensation:
- Starting Wage: $16/hr
If you are a compassionate, organized, and dedicated individual who loves dogs, we encourage you to apply for this rewarding position!
apply for this job